Case Studies

Real Results for Real Businesses

These case studies represent the types of projects we complete for South Shore businesses every day. The details are illustrative, but the challenges — and the results — are very real.

🏭 Manufacturing

Manufacturing Network Overhaul Cuts Downtime by 94%

The Problem

A 45-employee precision machining company on the South Shore was experiencing daily network outages lasting 15–60 minutes. Their aging switches and unmanaged network caused CNC machines to lose connection to the central server, halting production. They had no IT monitoring — problems were only discovered when the shop floor stopped.

The Solution

We performed a full network audit and redesigned their infrastructure: replaced all switches with managed PoE+ switches, installed enterprise-grade Wi-Fi for the shop floor, segmented the OT network from office traffic, deployed 24/7 monitoring with automated alerts, and installed 16 security cameras covering the warehouse and loading docks.

94%

Reduction in downtime

< 15 min

Average issue resolution

$127K

Estimated annual savings from reduced downtime

Security cameras installed

🏥 Healthcare

Medical Practice Achieves Full HIPAA Compliance

The Problem

A multi-provider family medicine practice in Plymouth had never completed a formal HIPAA risk assessment. Patient records were on an unencrypted server, staff shared login credentials, there were no audit logs, and their backup hadn't been tested in over two years. They were one audit away from significant fines.

The Solution

We conducted a comprehensive HIPAA risk assessment, identified 23 gaps, and implemented a remediation plan over 8 weeks: deployed encrypted workstations and full-disk encryption on the server, configured unique user accounts with role-based access, set up HIPAA-compliant cloud backup with daily verification, installed audit logging, and trained all 12 staff members on security awareness.

100%

HIPAA compliance achieved

Security gaps closed

Findings on subsequent audit

Staff trained on security

🍽️ Restaurant & Hospitality

Restaurant Chain Reduces Theft 78% With Camera Systems

The Problem

A 4-location restaurant group on the South Shore was losing an estimated $8,000/month to employee theft and cash register discrepancies. Their existing camera system was outdated — grainy footage, no remote access, and 3 of 12 cameras had failed. Managers couldn't monitor locations without physically being there.

The Solution

We installed a new AI-powered camera system across all 4 locations: 48 cameras total with 4K resolution, POS integration linking transactions to video footage, license plate recognition for parking areas, cloud-based remote viewing for the owner, and AI analytics flagging unusual activity. All on a segmented network separate from their POS systems.

78%

Reduction in shrinkage/theft

AI-powered cameras installed

$6,200/mo

Estimated monthly savings

Locations secured

⚖️ Legal

Law Firm Cloud Migration Enables Remote Work

The Problem

An 8-attorney law firm in Quincy was running everything on an aging on-premise server: email, documents, case management, and accounting. The server was 7 years old with no redundancy. Attorneys couldn't access files from court or home. When the pandemic hit, they scrambled — and realized their IT couldn't support remote work.

The Solution

We migrated the firm to a secure cloud-first architecture: Microsoft 365 with encrypted email and SharePoint for documents, cloud-hosted Clio for case management, multi-factor authentication on all accounts, secure VPN for legacy applications, new laptops for all attorneys with endpoint protection, and decommissioned the old server after a 30-day parallel run.

100%

Remote work capability

3 weeks

Full migration timeline

$18K/yr

Saved on server maintenance

Hours of downtime during migration

🏗️ Construction

Construction Company Goes Mobile-First

The Problem

A 30-person general contractor in Kingston was drowning in paper. Change orders were faxed, project photos lived on personal phones, and field crews drove to the office to pick up updated plans. Miscommunication caused an estimated 12% rework rate, costing tens of thousands per project.

The Solution

We implemented a mobile-first IT strategy: iPads for all field supervisors with Procore access, cloud-based document sharing through Microsoft 365, cellular jobsite cameras for progress monitoring and security, a rugged Wi-Fi hotspot solution for trailer offices, and automated cloud backup for all project data.

67%

Reduction in rework

5 hrs/week

Time saved per supervisor

Jobsite cameras deployed

$45K

Estimated first-year savings

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